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Limited Lifetime Warranty

Complete Builders (“Complete Builders”) provides an optional Limited Lifetime Warranty to the original owners of the installed products (the “Product”) and warrants its Product when purchased through an authorized Complete Builders dealer to be free from defects in material or workmanship under normal residential use for as long as they are owned by the original purchaser in the Product’s originally installed location. This warranty is not transferable to subsequent owners. Our obligation under this warranty is limited to the repair or replacement of any Products that prove defective as determined by our review and inspection. This warranty is limited to replacement or repair of defective parts or materials only. Labor charges or damage related to installation, removal, repair or exchange, as well as any incidental and consequential damages, are excluded from the warranty. This warranty is void if products are misused, mishandled by third party. Acts of God and normal wear and tear are also excluded. This warranty does not apply to finishes that are exposed for prolonged periods of time to tobacco smoke and/or other smoke sources. This warranty does not apply to any item unfinished. This warranty does not cover the cost of installation removal, or subsequent damage or transportation of the defective product, regardless of who performs the work. The following changes are considered natural and normal and are excluded from the warranty: -The natural darkening and mellowing that normally occurs to finished wood over time, -Natural wood characteristics inherent to the wood species, -Minor dimensional changes due to the wood’s hygroscopic nature, -Painted finishes that reveal joinery lines due to natural dimensional changes. Complete Builders reserves the right to change design specifications and materials without obligation to make similar changes to products previously manufactured. If a warranty claim is filed for a product that is no longer manufactured reserves the right to fulfill the warranty obligation by substituting discontinued product with the most similar styling, wood species, and color available at the time a claim is submitted; claim remedy may include replacing other Complete Builders components installed in the residential application necessary to achieve a uniform appearance and a similar style to that originally purchased. THESE WARRANTIES ARE THE EXCLUSIVE WARRANTIES OF COMPLETE BUILDERS AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE TO ANY USERS. IN NO EVENT SHALL COMPLETE BUILDERS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. To obtain performance under this Limited Lifetime Warranty, contact the authorized Complete Builders dealer where the Product was originally purchased and allow sufficient time and opportunity to inspect the Product, evaluate the claim and respond. A dated receipt as proof of purchase is required to obtain benefits from this warranty. All decisions regarding the existence of manufacturing defects or affecting this warranty shall be made by Complete Builders and shall be final and binding on the parties. Acceptance: This Agreement and schedule is governed by Iowa Law and not binding on us until accepted by us via an authorized representative. This Agreement constitutes the entire agreement of the parties and supersedes all prior agreements and understandings whether written or oral relative to the subject matter hereof. Attorney Fees. In any litigation, arbitration, or other proceeding by which one party either seeks to enforce its rights under this Agreement (whether in contract, tort, or both) or seeks a declaration of any rights or obligations under this Agreement, the prevailing party shall be awarded its reasonable attorney fees, and costs and expenses incurred. All claims or disputes that cannot otherwise be resolved are subject to final and binding arbitration and waive class action claims. This binding arbitration is the only method for resolving any such claim or dispute.
The amount of repayment will never be higher than the original amount of that specific item.

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Authorized Complete Builders RepresentativeOwner

Document Date: ______________________